Last updated: August 2026
We know that once you’ve ordered something you’re excited about, waiting for it to arrive is the least fun part. We’ll do our best to get your Museumazing order on its way quickly — and to keep you informed along the way.
Where We Ship
Museumazing currently ships to addresses within the United States.
We hope to offer international shipping in the future. If you’re outside the U.S. and interested in ordering, we’d still love to hear from you at [email protected].
Processing Times
Orders typically leave our hands within 3-5 business days after your order is placed.
Business days are Monday through Friday, excluding major U.S. holidays. During especially busy periods, new product launches, or holidays, processing may occasionally take a little longer.
If an unexpected delay will prevent us from shipping your order within the timeframe we’ve promised, we’ll contact you with an update and your available options.
Shipping & Delivery
Shipping options and costs will be shown at checkout before you complete your purchase.
Once your order has shipped, delivery time depends on the shipping method, destination, and carrier. Any delivery dates provided at checkout are estimates rather than guarantees unless specifically stated otherwise.
When tracking is available, you’ll receive tracking information after your order ships.
Delayed or Missing Packages
Sometimes packages take the scenic route.
If your tracking hasn’t updated for an unusual amount of time, or your package appears to be missing, contact us at [email protected] with your order number. We’ll help investigate and, when appropriate, arrange a replacement or refund.
If tracking shows that a package was delivered but you can’t find it, we recommend first checking around the delivery location and with other members of your household or neighbors who may have received it. If it still hasn’t turned up, contact us and we’ll help determine the next step.
Shipping Addresses
Please double-check your shipping address before placing your order.
If you notice an error after ordering, contact us as soon as possible. If your order hasn’t shipped yet, we’ll be happy to correct the address.
Once an order has shipped, we may not be able to change or redirect it. Museumazing cannot guarantee replacement or reimbursement for orders delivered to an incorrect address provided at checkout, but please contact us and we’ll do our best to help.
Damaged Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We’ll make it right.
For complete details, please see our Returns & Refunds Policy.
Questions?
Questions about your order? We’re happy to help.
Museumazing
K.P. Kenneth LLC
[email protected]